Terms and Conditions
Terms and Conditions
Last Updated: April 07, 2025
Welcome to ElegantHouseholds! These Terms and Conditions govern your use of our online store and purchases from our location at Jitihada Shopping Complex, Taveta Road, Second Floor, Shop F29, Nairobi, Kenya.
Ordering
- Shop online for premium kitchenware, home decor, furniture, and more.
- Orders are fulfilled with express delivery across Kenya; payment is due upon delivery.
Returns
Returns are accepted within 10 days of receipt for unused household goods. Email us at [insert email] first if:
- Wrong item received.
- Item arrived damaged.
- Item is defective.
- Delivery was delayed.
- Shipper prevents inspection before payment.
Pricing & Payment
- Prices are in Kenyan Shillings (KES) and subject to change.
- Payment is collected after delivery by our trusted couriers.
Liability
ElegantHouseholds is not liable for delays due to unforeseen events (e.g., weather, logistics issues). We strive to ensure timely delivery.
Governing Law
These terms are governed by the laws of Kenya. Disputes will be resolved in Nairobi courts.
Contact Us
For inquiries:
ElegantHouseholds
Jitihada Shopping Complex, Taveta Road, Second Floor, Shop F29, Nairobi, Kenya
eleganthouseholdsweb@gmail.com | 0717 442 569/0700 394 001