Privacy Policy

Last Updated: April 07, 2025

At ElegantHouseholds, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online or visit our store at Jitihada Shopping Complex, Taveta Road, Second Floor, Shop F29, Nairobi, Kenya.

Information We Collect

• Personal Details: Name, phone number, delivery address, and email when you place an order or contact us.
• Payment Info: Limited details for pay-on-delivery orders, processed securely after delivery.
• Website Usage: Cookies and browsing data to improve your shopping experience.

How We Use Your Information

• To process and deliver your orders across Kenya with our express delivery service.
• To communicate order updates or respond to inquiries.
• To enhance our website and product offerings for Kenyan customers.

Sharing Your Information

We share your details only with trusted partners (e.g., delivery services) to fulfill orders. We do not sell or misuse your data.

Your Rights

Under Kenyan law, you can request access to, correction of, or deletion of your personal data. Email us at [insert email] to exercise these rights.

Security

We use secure systems to protect your information, ensuring a safe shopping experience online and at our Nairobi hub.

Contact Us

For questions, reach us at: ElegantHouseholds
Jitihada Shopping Complex, Taveta Road, Second Floor, Shop F29, Nairobi, Kenya
eleganthouseholdsweb@gmail.com | 0717 442 569/0700 394 001